Crisis response and restrictive procedures are not the same thing
A crisis response keeps everyone safe in the moment; a restrictive procedure is a planned intervention that demands assessment, consent, and discontinuation criteria — never confuse the two.
Crisis response and restrictive procedures often get treated as the same call, and that's how clinicians and clients end up hurt — or in an audit. A crisis response is the least restrictive safe option in the moment, full stop; a restrictive procedure is a plan with assessment, function, medical review, alternatives tried, rationale, consent, training, data, and discontinuation criteria. The episode gives you a verbatim line for the team — keep everyone safe now using the least restrictive option, then sit down at the end of the day to decide whether you're building a restrictive procedure or just survived a hard moment. Codes in play include 2.12, 2.13, 2.14, 2.15, 2.16, 2.19, and 3.01. Click play for the 60-second walkthrough.