How to use data and checklists to be supportive and not like surveillance Part 6

Close observations with a trend, not a single moment — 'three of ten last month, eight of ten this week, that's growth.' Sherley walks through the decision rule for whether the team needs more practice or better support (e.g., a visual BSP on a card), reframes competency forms as protection for the RBT and the organization, and closes the series with the rule: use data to adjust the system, not blame the person. Press play for the closing line that makes checklists allies.