Stop Reinforcing Only Kids—Your Techs Need It Too!

Technicians need reinforcement as much as the kids they work with. Sherley shares the warm-open / warm-close pattern she uses, example phrasing that balances growth with corrections ('I know today was heavy with new skills, but I loved how open you were to feedback'), and how catching live moments — empathy during a hard transition, following through on a plan — keeps technicians from feeling drained by feedback. Press play for examples that actually land.